Living well with a long term health condition

Health Coaches

The Tailored Health Coaching pilot service ceased on 30th September 2018. This was a pilot service introduced to test a number of innovations for people with long term conditions in the populations of Crawley, Horsham and Mid Sussex CCGs.

What was it?

A telephone based coaching service that helped people to identify behaviours that can have a positive impact on their health and wellbeing. The support provided by the health coach was tailored to the individual needs of the person. The coach set goals that were realistic, achievable and sustainable. This helped to bring about positive changes to improve the person’s ability to manage their health condition.  

Aimed at people who were:

  • Living with long term conditions or
  • Living with mental health conditions
  • Aged 18+
  • Living in Crawley or the Horsham and Mid Sussex area

How did it work

Health coaches were flexible and able to schedule appointments at times most convenient to the person. There would be between 4 to 12 coaching sessions depending on a person’s individual need.  The Health Coaching service provided one-to-one support to increase a person’s knowledge, skills and confidence to make changes that positively impacted their health and quality of life.

Now that the contract term for this pilot has ended, the outcomes are being evaluated as part of a feasibility study to explore the possibility of introducing more broadly across Sussex and East Surrey.

Some examples of patient feedback:

“From the changes I’ve made, I feel that I’ve grown in confidence and am making decisions on my own. I feel more aware and I’m now taking control for myself”

Mary, (Health Coaching Client)

“On the days when I’ve felt like giving up, talking through my health issues somehow made them feel smaller. This illness doesn’t have to take over my life and with a bit of support I’m setting myself new challenges and feeling in control.”

Anil, (Health Coaching Client)

If you have been referred to the Health Coaching service after September 2018, please let your referrer know that the service has now ended.

To discuss alternative long term conditions support services that might be right for you, please contact:

Your local wellbeing service