Out of Hours care

NHS services are there for you when you need them. But many people are using some services, such as A&E and their GP, with problems that could be treated elsewhere. This makes these services very busy and means you and others may have to wait longer to be treated.

The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.

It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists.

It is tailored to include listings on specific services available to you across Sussex and East Surrey.  

Dr Minesh Patel, lead GP for the CCG, said: “The different choices for care can sometimes seem confusing, with many people not knowing when to go to their pharmacist, make an appointment with their GP, or when to walk in to the Minor Injuries Unit, Urgent Treatment Centre or even an A & E department.

"We want you to get care locally, as quickly as possible, and via the right professional. It’s also about supporting our NHS. Together, we can look after patients and look after our NHS - we all have a part to play.”

Find your local urgent health service

NHS 111

NHS 111 offers health advice and reassurance 24 hours a day, 365 days a year. Simply dial 111. 

You can watch a short film for people with learning disabilities, autism or both which shows what NHS 111 is, on YouTube.

For information on transforming NHS 111 and out of hours care for Sussex, please visit here:

Local Urgent Care and Walk-In Centres

Visit your Minor Injury Units (MIU) or Urgent Treatment Centre (UTC) 

A & E

The Emergency Departments are located at East Surrey Hospital and Princess Royal Hospital in Haywards Heath. A & E should only be used if you are seriously ill or it is an emergency.


If you are feeling unwell try to get help early, before your condition worsens. Your local pharmacist can help with much more than you may think and most pharmacies provide a private consulting room for confidential conversations.  

Christmas Day, Boxing Day and New Year's Day


To find a local GP to register with you can visit the NHS Choices website or contact NHS 111 (dial 111).

Patients registered with a GP in Horsham and Mid Sussex can now book an evening or weekend appointment by calling their practice in the normal way, during normal opening hours. Read more about this service >>

If you or someone you know needs medical help and your usual GP surgery is closed, contact NHS 111 (dial 111). You may receive guidance on self-management or you may be directed to your local out of hours service.